Order status
The agent drafts a reply about where the order stands, using the enquiry and the order history.
- Order questions in one place
- A draft reply
- You approve it before it is sent
Online shops
An AI agent for online shops
Questions about orders, delivery and exchanges arrive all day. The agent drafts a reply from what the customer has already written. You approve it before it goes out.
Delivery
The agent suggests a reply when a customer asks about delivery, and leaves you to correct anything that is off.
- A draft about delivery
- You add what is missing
- It is sent only after approval
Exchanges and returns
The agent drafts an explanation of how an exchange or a return is handled, in the shop's own words.
- A draft reply about an exchange
- The return marked for follow-up
- You decide what is sent
Example: a question about where an order has got to receives a draft based on the enquiry itself. The reply is sent only after someone in the shop has approved it.
The agent is set up in your own accounts. Ready in a few hours. The agent subscription is extra, and you pay the vendor directly.
Other industries: Accounting firms · Trades · Housing co-ops and condominiums · Estate agents · Law firms · Clinics and dentists · Construction firms
Topics: AI agent for businesses · Email and calendar · AI training for businesses · Home
Also read: Automating invoice handling · AI for email and customer follow-up · An AI adviser for small businesses · What an AI agent costs